Last updated: September 1, 2026
Black Rainbow ("we", "our", or "us") operates the Grumpy Frenchie mobile application (the "App"). This Privacy Policy explains how we collect, use, share, and protect information when you use the App.
The App is a voice AI companion. An account is required to talk to Grumpy Frenchie. Some features (wake word, memory, live translation, device tools, extra voices) are part of a paid Pro subscription.
This policy is also posted at https://grumpyfrenchie.com/privacy/.
When you create an account we collect your first name, email address, and password (stored hashed by our authentication provider). If you sign in with Google, we receive the name and email associated with that Google account. We also store a unique account identifier.
With your permission, the App uses the microphone so you can talk to the assistant. Live conversation audio is streamed in real time to our speech and language providers so they can transcribe what you say and generate a spoken reply. We do not keep a copy of the raw audio on Black Rainbow servers after the session.
If you subscribe to Pro and enable wake word ("Hey Frenchie" / "Ok Frenchie"), the App listens locally on your device for those phrases. Wake-word detection runs on the device. After a wake-word match, a live conversation session starts and audio is streamed as described above.
Our speech providers may process and retain audio or transcripts under their own policies. See ElevenLabs below.
Transcripts of what you and the assistant say are stored on your device (recent chat history) so you can scroll back. At the start of a new session, a short recent history may be sent to the language provider so the assistant has context. Clearing the in-app timeline removes the local copy; it does not by itself erase memories already stored with our memory provider (see below).
If you are a Pro user, the App may store lasting facts from conversation (for example your name, preferences, people you mention, or running jokes) with our memory provider, keyed to your account. These memories are used in later sessions so the assistant can remember you. They are not required for basic voice chat.
With your permission, the App may read your precise location only to look up weather when you ask and do not name a city. We send coordinates to a weather/geocoding provider and may keep city and country in session so the assistant can refer to where you are. We do not run background location tracking, and we do not sell location data.
If you subscribe, Apple, Google, and/or our subscription provider process the purchase. We keep your subscription status and how many voice minutes you have used in a period so we can enforce free and Pro limits. We receive a subscriber identifier, product, and expiration from the payment provider. We do not receive your full card number.
If you allow notifications, we store a push token on your account so we can send alerts (for example reminders you asked the assistant to set). You can revoke notification permission in system settings.
Personality, voice, accessory, and tool-toggle preferences are stored on your device.
These Pro tools stay off until you enable them in Settings and grant the matching system permission. Data is read or written on the device to fulfill your request. Relevant details from a tool result (for example an event title, a contact match, or a step count) may be sent to the language provider during that session so the assistant can answer you out loud.
The front camera is not used in the current App. Look-and-talk face tracking is not enabled.
We do not sell your personal information. We do not use your information for third-party advertising, and we do not track you across other companies' apps or websites for ads. We do not currently collect analytics or crash reports.
We share information with processors who help us run the App. They may only use it to provide their service to us, under their own privacy policies:
We also use a signed-URL relay so the App can start an ElevenLabs session without embedding secret API keys in the client. That relay sees your authenticated account id, not your password.
Account data and usage counters are stored on AWS (currently in the United States). Memories are stored with Mem0. Chat history and settings stay on your device until you clear them, sign out, or uninstall.
We keep account and memory data until you ask us to delete your account, or until we close the account for terms or inactivity. Voice-minute counters are kept by email address for the current billing periods so deleting and recreating an account cannot reset the free tier. Push tokens are kept while notifications are enabled.
We use HTTPS in transit and standard access controls on our cloud accounts. No method of transmission or storage is 100% secure.
Depending on where you live (including the EEA, UK, and California), you may have rights to access, correct, delete, or export personal information, or to object to certain processing. Email us to exercise those rights. We do not sell personal information as that term is used in the CCPA.
The App is intended for users 16 and older. It is not directed at children under 13, and we do not knowingly collect personal information from children under 13. The assistant can use strong language depending on personality settings. If you believe we have collected information from a child, contact us and we will delete it.
We and our processors may process information in the United States and other countries. If you use the App from the EEA or UK, this means your information may be transferred to countries that may not have the same data-protection laws as your home country.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the App after a change means you accept the updated policy.
Questions about this policy or your data, or other app support:
Black Rainbow
https://grumpyfrenchie.com/support/
hi@grumpyfrenchie.com
jean@weareblackrainbow.com